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Managed IT Service
Today’s technology landscape evolves rapidly, and many companies struggle to keep up with advancements, often leading to inefficient processes that present obstacles to growth. In addition, a lack of internal experience with emerging technology can lead to inconsistent spending and improper resource utilization. For these reasons, many companies are leveraging a managed services strategy to enhance technology investments and refocus internal employees to critical business initiatives.
Whenever a company subscribes to Managed Services they can be assured that they have the latest products in the marketplace to protect their business. They are responsible to manage the network equipment along with applicable systems & applications on the clients premises and off. All services are performed as per a Terms of Service Agreement (SLA) that has industry leading service benchmarks and services that have been established through a “Best Practices” approach for meeting the unique requirements of your business.
Benefits
Proactive monitoring
24/7 agent based monitoring for your IT infrastructure. Maintain system health & helps to resolve issues even before you know.
Onsite support/Oncall support
Certified IT Professionals for onsite visit who can quickly resolve issues onsite/remotely to get you up and running again. We also offer extended 24/7-365 support hours, available on request.
Back up & DR
Certified IT Professionals for onsite visit who can quickly resolve issues onsite/remotely to get you up and running again. We also offer extended 24/7-365 support hours, available on request.
Cloud Services
Design & Maintain best Email Service, Email Security & IT / Endpoint security via outstanding cloud services with 0% downtime.
Executive reports
Monthly reports, Case reports and Executive dashboard summary sent to the Customers.
